Frequently asked questions
Do you deliver across Lebanon?
Yes — we deliver nationwide, from Beirut to the North, South, and Bekaa.
Do you offer cash on delivery?
Yes. You can pay in cash when your order is delivered.
How long does delivery take?
Most orders arrive within [2–5] business days. Larger items may take a little longer; we'll keep you updated on WhatsApp.
Is delivery free?
Delivery is free on orders over $300. For smaller orders, a flat fee of [$X] applies.
Are your products made in Lebanon?
[Many of our pieces are proudly made in Lebanon. Look for the "Made in Lebanon" note on the product page.]
Can I see an item before I buy?
Of course — message us on WhatsApp and we'll send you photos or a short video, [or visit our showroom in Jounieh].
How do I track my order?
We'll update you on WhatsApp at each step. You can also message us anytime with your order number.
Do you offer custom sizes or colors?
[Some pieces can be customized — contact us and we'll let you know what's possible.]
To check on your order, message us on WhatsApp at [+961 3 123 456] with your order number (you'll find it in your confirmation email), and we'll give you an update right away.
You'll also receive WhatsApp updates from our team when your order is confirmed and when it's out for delivery.